File Name: barriers to effective communication in an organization and overcoming it .zip
Is it not strange that though we all have been communicating since our infancy still it is a communication problem that we face in our lives. We often find ourselves stumbled and mislead during the reception or delivery of the information.
Everything you need to know about the suggestions, measures and ways for overcoming the barriers to communication. Communication is one of the major keys to understand people and how and why they act as they do. Effective communication is vital to successful management. Therefore, each manager should be familiar with several methods of overcoming communication barriers and conducive to maximizing his success in communicating. Some of the suggestions, measures and ways that will be helpful in overcoming the barriers to communication are Planning and Clarifying the Ideas 2.
Overcoming Differing Perceptions 3. Overcoming Differences in Language 4. Overcoming Emotionality;. Overcoming Prejudicial Judgment 7. Overcoming Poor Listening 8. Have an Open Mind 9. Overcoming Noise Barrier Use Feedback Simplify the Organization Structure ;.
Choosing Right Media Promoting Two-Way Communication The Communication Network be Strengthened Message should be Listener Oriented Promoting Participative Approach Adequacy Timing and Timeliness Distribution Balance between Adaptability and Uniformity Interest and Acceptance Emphasize Description;. Working Hypothesis Be Patient Empathy Ask Questions Written Word Be Positive;. Self-Reflect Respect Clarity of Objective Language Proper Planning Improved Gestures;.
Use of Visual Aids Overcome Distrust Trained Managers Attentiveness Completeness Regulating the Flow of Information;.
Given that there are barriers to communication, what can individuals do to minimize problems and attempt to overcome these barriers? The following suggestions should be helpful in making communication more effective:.
Prior to commencing any kind of communication, it is necessary that the ideas are planned and clarified in the mind. To overcome differing perceptions, the message should be explained so that it can be understood by those with different views and experiences. Whenever possible, we should learn about the background of those with whom we will be communicating. Simple, direct, natural language should be used. To ensure that all important concepts have been understood, asking the receiver to confirm or restate the main points of the message is particularly helpful.
Gestures, clothes, posture, facial expression, and other powerful non-verbal communications should agree with the message. Analyzing the non-verbal communication should agree with the message. Trying to understand the emotional reactions of others and preparing oneself beforehand for dealing with emotional encounters are also useful approaches. People with high level of emotionality are difficult to communicate with verbally.
It is therefore advisable to write them a memo or a letter before any conversation. People who can express themselves better in writing than in oral should also use this method to minimize mistakes. If we are prejudiced towards a colleague, we are quite unlikely to listen to his message with full attention and magnanimity. Besides personal preference, we often judge our messenger by his manner and attitude, his outer appearance, facial expression and even body language.
Since all these could also affect our acceptance of his message, we should be reminding ourselves that message, and not messenger, is the reason for communication. Developing a habit of active listening can help improving the communication immensely.
First understand what a person is trying to convey keeping all your notions aside, i. Noise is any interference that takes place between the sender and the receiver. This may not be easy. Noise appears in a variety of ways, and it is very subjective also, meaning thereby, that one kind of noise distracting a person may not distract the other person. During a conversation, have you ever been distracted by the pictures on the wall, the view from the window, a report lying open on a desk, or a conversation taking place in an adjacent room?
Many people have been so distracted. In the perusal of a written communication, have you ever been confused by irrelevant material or the illogical approach taken by the author? Again, many people have. Once the source, or sources, of the noise has been identified, steps can be taken to overcome it.
Feedback is reaction, without it, the sender of the message cannot know whether the recipient has received the entire message or grasped its intent. There is no feedback in a one-way communication. Such a communication involves passing ideas, information, directions, and instructions from higher management down the chain of command without asking for a response or checking to see if any action has taken place. It is not enough to ensure that the message has been received. Employer and superior should encourage feedback to their order or instruction.
Feedback helps to correct what is wrong, and affirm what is right. Thus, for communication to be effective, a two-way process must exist so the sender knows whether the message has been understood. The two-way communication process involves sending a message down the chain of command and transmitting a response containing information, ideas, and feelings back up the chain. A message can be conveyed by using different Medias.
Choosing right kind of media depending upon the kind and purpose of the message and the level of people to whom the message is meant will help to overcome the barriers caused by selecting inappropriate media. These are some of the general suggestions; we can use to overcome the barriers of communication.
In order to remove the barriers of communication following steps may be adopted:. Step — 1. An open door communication policy must be prepared and followed by the managers in the organisation. Step — 2. They should also create an atmosphere of trust and confidence in the organisation so as to fill up the capability gap.
Step — 3. No manager can acquire a passport of creditability unless the facts communicated by him are well understood and accepted by the people concerned. There should be no communication gap. That means communication should flow both ways downward and upward. A sound feedback system should be provided for, so the misunderstanding and distortion of messages can be avoided.
In order to improve the communication network, procedure of communication should be simplified layers in downward communication should be reduced to the minimum possible, decentralization and delegation of authority should be reduced to make the informal communication less important through frequent meetings, conferences and timely dissemination of information to the sub-ordinates. The message must be of interest to the listener. It should be clear, complete, concise, concrete and correct, so that it may be received and interpreted in the same sense by the receiver.
The media of communication should be such selected that the message reaches its destination in time, to the right person and in the sense in which it was framed. Barriers to communication should be avoided as far as possible. Filtering or twisting of information, bossism and status consciousness should not come in the way of communication. Other barriers such as physical or socio-psychological or semantic should be reduced to the extent possible.
The management should promote the participative approach in management.
What makes it complex, difficult, and frustrating are the barriers we put in the way. Research shows that one of the most important factors in building cohesive teams is proximity. As long as people still have a personal space that they can call their own, being close to others aids communication because it helps people get to know one another. The problem with communicating with others is that we all see the world differently. If we didn't, we would have no need to communicate: something like extrasensory perception would take its place. The following anecdote is a reminder of how our thoughts, assumptions and perceptions shape our own realities.
Effective communication in the workplace is not always straightforward and barriers can easily get in the way. They cause messages to become distorted, subsequently leading to confusion, misunderstanding and even offense in some cases. Physical barriers may prevent an individual from being able to interpret non-verbal cues. This is more common in communication methods relying on technology rather than face-to-face.
The effectiveness of communication greatly contributes to the success of an organization and the performance of its managers. Therefore, it is imperative for an organization to improve the free flow communication, overcoming the possible barriers. Some communication barriers cannot be eliminated altogether but can be controlled. To overcome communication barriers, the following methods may be followed by organizations:. If employees are given orientation about organizational objectives, policies, procedures, programmes, authority relations etc. This apart, employees are required to be communicated about vision, mission, goals, objectives, strategies, and if required, they need to be involved in developing the same.
Interpersonal Skills:. Subscribe to our FREE newsletter and start improving your life in just 5 minutes a day. There are many reasons why interpersonal communications may fail. In many communications, the message what is said may not be received exactly the way the sender intended. It is, therefore, important that the communicator seeks feedback to check that their message is clearly understood.
Everything you need to know about the suggestions, measures and ways for overcoming the barriers to communication. Communication is one of the major keys to understand people and how and why they act as they do. Effective communication is vital to successful management. Therefore, each manager should be familiar with several methods of overcoming communication barriers and conducive to maximizing his success in communicating. Some of the suggestions, measures and ways that will be helpful in overcoming the barriers to communication are
Communication barriers are frequent occurrences in any organization, and small businesses are no exception. Sometimes, the barrier is subtle and only mildly disruptive. For example, perhaps a supervisor has difficulty motivating her team because of the geographic distance among team members. Other times, barriers create a breakdown of the company, as was the case with the lack of transparency and truthfulness between Enron and its shareholders.
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